I submitted a review about two weeks ago, expressing my satisfaction with the products and giving it 4 stars. However, I pointed out that I had ordered several packaged pots for Christmas gifts and they arrived without the designated packaging, which forced me to use Christmas bags for sorting. I also mentioned the inconsistency of claiming to be a UK company while the items actually come from China. This was a straightforward and honest review. Subsequently, I received an email stating that my review had been deleted. I'm curious to see how long it takes for this one to be removed as well. I've noticed that other negative reviews have not been deleted. Sadly, I feel compelled to lower my rating from 4 stars to 2. Please address these issues. Your products are lovely; just be transparent with customers and ensure they arrive in the proper packaging instead of being crammed into large boxes.
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