The lenses I ordered were for AR glasses from Xreal (another manufacturer). They project a virtual screen inside your field of view. HonsVR was the recommended lens partner for prescription so I ordered there.Their lenses were perfectly made to manufacturer (Xreal) specification, and arrived very quickly despite coming all the way from China. The prescription and quality was perfect.However I had a problem with the size of the inserts. Xreal designed their factory lens inserts to be very slim, so small that I couldn't seen the whole virtual screen correctly, I could either see the top or bottom sharp. So I constantly had to move the glasses up and down a bit depending on which part of the screen I wanted to see.I contacted HonsVR to explain and indicate that perhaps they could develop a bigger version in the future for people like myself that are affected by this issue. But to my surprise they said this was no problem, they would make me a new custom pair and they even sent it for free! I have received those and they are perfect. Finally I can use the Xreals without issue.So HonsVR not only solved a problem that they didn't cause but they even sent me the new pair for free. This is really amazing service. They fixed a problem they didn't even cause!
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