Review Time
What a great experience shopping with HonVR. Being in Australia and having to import the xreal glasses though Aliexpress, HonsVr was recommended for their international freight options. Not only was it easy and clear how to order, they arrived before my glasses did. I then had an issue which was my error, yet HonVR came to the rescue by fixing it for be quickly. Best company o have ever shopped with. Please keep being Brilliant! Shout out to Eric who handed my issues we kindness and professionalism.
I have a PSVR2, hyperopia and a very small PD (52.5). After doing thorough research I decided to buy a pair of insert lenses from HONSVR due to their customer support. My order arrived and everything was nice and crisp. Unfortunately, the left edge of my left lense was generating a blurry image, as if a trail of that side of the image was being projected to the outward left. I contacted HONSVR through their contact form and explained to them my problem, they replied within minutes, asked for a picture of my prescription and told me they were sending me a new pair of inserts free of charge. They checked with their optometrist and they said that the new inserts were going to be made taking into account the minimum PD value of the PSVR2 to see if that helped with the problem.
The new lenses arrived with the corrections they made but my left edge image from my left eye insert was still blurry. I contacted Eric once again, the super kind and cool guy from HONSVR that had been helping me, and he told me he was thankful for the feedback and that he was also sorry to read that my issue was persisting and that he was issuing a refund! Where have you seen this level of service guys?! A second pair of lenses to help me and then a refund?! These guys are on a whole different league!
My sincere gratitude to Eric and to the HONSVR team and please, if you are reading this, do not hesitate to buy from HONSVR!
Thanks for your great support Eric!
The service received from Honsvr was incredibleI was initially concerned that I had been scammed not having used them before and having an issue with my delivery (this was my country having a customs issue and not Honsvr at all) but in the moment I was concernedI emailed (Eric) and his response was swift, and he sorted it out for me immediatelyShortly after I received my shipment and could not be happier It clicks on easily, easy to remove for cleaning Does not add ANY extra width where nose would go - this was a concern for me because I have a huge nose bridge and could not afford any extra - there are perfect cutouts on the corners where your nose go so very good design
The lenses fit perfectly on my quest 3 and they come thoroughly packed together with prescription details, a little container for the lenses and a microfiber cloth. Everything feels high quality. Also the shipment was super fast to Germany (5 days).I'd like to highlight the awesome customer support. I have initially ordered the wrong version (non magnetic instead of magnetic) and Eric has helped me right away with a really good offer. I can absolutely recommend Honsvr 👍
HonsVR put customer service first. Their product is amazing. I ordered lenses for DJI goggles 3 and through my own error managed to break one of the lenses, Eric promptly replaced it for me free of charge. I have since ordered 2 additional sets of lenses and they have been fantastic. 10/10 would recommend.
The lenses I ordered were for AR glasses from Xreal (another manufacturer). They project a virtual screen inside your field of view. HonsVR was the recommended lens partner for prescription so I ordered there.Their lenses were perfectly made to manufacturer (Xreal) specification, and arrived very quickly despite coming all the way from China. The prescription and quality was perfect.However I had a problem with the size of the inserts. Xreal designed their factory lens inserts to be very slim, so small that I couldn't seen the whole virtual screen correctly, I could either see the top or bottom sharp. So I constantly had to move the glasses up and down a bit depending on which part of the screen I wanted to see.I contacted HonsVR to explain and indicate that perhaps they could develop a bigger version in the future for people like myself that are affected by this issue. But to my surprise they said this was no problem, they would make me a new custom pair and they even sent it for free! I have received those and they are perfect. Finally I can use the Xreals without issue.So HonsVR not only solved a problem that they didn't cause but they even sent me the new pair for free. This is really amazing service. They fixed a problem they didn't even cause!
My wife and I both have custom lenses for the Quest 3. The quality and price is amazing and the magnetic mount makes it easy for any member of the family to use the headset.I needed custom prism, which they quoted for me quickly and at a very reasonable cost. These lenses have dramatically changed my VR experience.
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