This review focuses on customer service rather than the product itself. I purchased it to connect several lights to my home system. After a day of trying to make it work, I realized it was cheaper and easier to replace the lights. That's when the issues began with my return. I requested a return authorization and followed their instructions. It took them over a week to acknowledge receipt after USPS confirmed delivery and promised a refund 14 business days later. It took me over two and a half months to finally receive my refund, only after filing a complaint with my payment provider. Despite multiple emails promising it was being prioritized, their customer service was terrible.
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HOOBS™ makes your smart accessories compatible with your favorite ecosystem. Whether you prefer Apple Homekit™, Google Home™, or Amazon Alexa™, you’re unlikely to find compatible accessories and services that all work together nicely under one roof.