Review Time
I've been using my chair for a few years now—it's the best office chair I've ever had. Unfortunately, the black mesh fabric on the seat tore, so I reached out to the company. Not only did they send me a replacement seat free of charge, but their responsiveness and customer care during the festive season were remarkable, something you don’t see often these days. Thank you for your assistance!
The representative always goes above and beyond to assist. I mistakenly placed an order, and it was already delivered to the customer. I called for help, and he resolved it almost immediately. I'm so grateful for his help and understanding. This company is one of the most supportive and customer-focused manufacturers we work with!
This chair is fantastic, super comfortable for long hours in front of the screen. I had a couple of minor issues, but the aftercare service I received was exceptional. I was kept updated throughout the process, and they even sent me some treats. I will always choose this company for my chairs moving forward.
I've been using this chair for five years. I have a degenerative spinal condition, and it has really supported me through difficult times. I considered switching chairs but realized this one suits my needs perfectly. The construction is very robust, and the only issue was with the seat foam over time. When I reached out to the company, they replaced it under warranty. The representative was incredibly understanding of my condition and has been a great help.
I inherited a chair from a colleague a couple of years ago, which has been a game changer for my back issues. Recently, I broke the lumbar support and contacted customer service for parts. I didn’t expect any warranty support since I hadn’t bought it directly, but the representative offered to send the parts needed at no cost. Now that’s customer service! I can’t imagine getting this level of support from anyone else. Thank you!
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Hood Seating is a dynamic, inspiring company born to deliver well-being and quality beyond the conventions of traditional seating companies. We took an entirely new approach focusing on providing quality ergonomic seating quickly and cost-effectively. This approach allows us to work closely with our dealer network and help them serve their customers with better value products without compromising on design, features or comfort.
We don’t sell direct. We work with a number of carefully selected dealerships who share our vision to provide a complete task seating solution.See more
