Ordered in Oct, still not received the order. Instagram posts and widespread email informs that all orders pre Dec are completed, but tracking shows only Royal Mail label has been generated and not processed any further. Have contacted on email and Insta. Spent £180, tried to request return but no answer. Feel at this point I need to accept my loss. I appreciate he is a start up operating on his own, but unfortunately this will not take off without better structure/ customer service because currently it’s a scam :(
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