I placed my order in October and have yet to receive it. Despite social media posts and emails stating that all orders before December have been completed, the tracking only shows that a label has been created and nothing more. I've reached out via email and social media but have received no response. After spending £180, I attempted to initiate a return but got no answer. At this point, I feel I must accept the loss. I understand this is a startup run by one person, but without better organization and customer service, it feels like a scam.
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