Working with this service has been exceedingly frustrating. There’s no way to reach a real person via phone, chat, or email for even basic account issues. We signed up in October, but due to user access limitations, our IT team had to create a second account. After closing the original, we've been double billed ever since. We've reached out multiple times and still haven’t received a meaningful response. It feels impossible to get support from this company. Beware—do not use this service. In contrast, another platform has been a pleasure to work with.
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