Gave one star as nothing less is accepted, I ordered a new Hoover on 09/10/25 with delivery by DPD advised the next day. Received an order acknowledgement. We waited all weekend and no delivery or communication from Hoover or their courier. Wrote to Customer Service and the CEO, got no reply, until I demanded a refund. Subsequently advised another courier would be in touch to arrange a delivery date some 2 to 5 days in the future.
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