My robot hover didn’t work and was a faff trying to call their customer service and then 3rd party who deals with it have to send it back and buy another not given option to have a replacement sent where you emailedAnd wait 3 days for them to come back. So then have to wait for my refund before then can get a replacement. Will look at other brands as thought buying direct from Hoover would have had better customer service experience than this. After spending £400 on this too expected it to work and not wait to get a response to then be able to get a response and ticket to drop off to Evri myself to return it!
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