hop2.com

3.8
3.8 Based on 205 reviews

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Average Rating

3.8

/
5

205 Reviews

5 Star
69%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
30%

All Reviews

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Review Time

Rakesh
Worst experience That i had with hop2

Worst experience That i had with hop2, i made a round trip booking didn’t received any confirmation. Tried to reach out customer care which is utterly waste of time they will say connecting to another department and that will never happen you need to wait in line for long time and nobody shows up, they made you to hung up on your own.I recommend not to book through hop2

1
Date of experience: Aug 19, 2025
Dylan Ho Ko Meng
STAY AWAY FROM THEM AT ALL COST !!!

They are charged me twice for the same ticket, after raising that anomaly to them they have informed me that the refund will be issued in few hours and that I will get the money back in 3-5 days MAXIMUM! When I called the next day to get an update they told me the refund hasn't even been initiated. And once it will be initiated its going to take 1-2 business weeks to reflect on my bank account. STAY AWAY FROM THEM!PS: I haven't even been able to save money on my ticket compared to if I would have booked with the airline directly.

1
Date of experience: Aug 10, 2025
Antonina
Hop2 bogus agency

Totally bogus agency which put lower price on line, you waste time and book through them, they come back and ask for more money if you refuse they cancel some people HAVE TROUBLE getting a refund, wish I had the reviews read before. Beware of hop2P.s Replying to hop2's reply; you are kidding me lol, what you are doing is totally illegal and thank you but no thank you!!! never again in a million years even if hop2 is the only company on planet to travel with and offer me a trillion dollar. Btw not born yesterday so cut it out and show real prices so people know what they are buying if you know prices can change within few minutes there is no use of misleading people cause you are not doing business you are cheating people. Customer protection department will explain it to you in legal words

1
Date of experience: Aug 08, 2025
popou
Aidan help me a lot to find a best rate…

Aidan help me a lot to find a best rate for me. And I got really good deal on this site. I will recommend others the same. Aidan was really a nice guy. He listen all my requirements very carefully and gave me the best possible deal.

5
Date of experience: Jul 31, 2025
Takagidono
Scammers stay away !!

This is a scamming company that uses click bait for users to get lower fares. Then they go back and email saying that the fare is not available and whether an alternate fare is acceptable at airlines with longer waiting times more number of connections and lower fare class. In the meantime they already have your data and the only way to get the ticket is to consent to being contacted by Phone and messages.

1
Date of experience: Jul 23, 2025
Sebastian Foster
I had a disappointing experience with…

I had a disappointing experience with their service, which I found to be unprofessional and misleading. I recommend considering other travel agencies for a better experience.

1
Date of experience: Jul 09, 2025
Clayton Clark
⭐️⭐️⭐️⭐️⭐️best customer service ever

⭐️⭐️⭐️⭐️⭐️Excellent Customer Service from Oliver!I had a great experience with Oliver, who helped me add my minor children to my existing reservation. He was polite, efficient, and made the process smooth and stress-free. It’s always a relief to deal with someone who is both professional and kind. Thank you, Oliver, for your outstanding assistance

5
Date of experience: Jul 07, 2025
ItsConito_PvP
Gany is a truly amazing helper business…

Gany is a truly amazing helper business man! He communicates very well and clear with patience with his customers. Thank you for your help Gany!!Nick Diatta

5
Date of experience: May 31, 2025
Sofia Walter
Best service jacob very nice man help…1000 star for him

Best service jacob very nice man help me a lot

5
Date of experience: May 30, 2025
Fleic
Very good costumer service aisha was very helpful

Aisha help me to find good deal with airticket

5
Date of experience: May 27, 2025

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