My experience with this company has been extremely frustrating and disappointing. I’ve spent far too much time going back and forth with customer service, only to receive the same repeated responses with no real help or resolution.When I tried to make a change to my booking, I followed all the necessary steps, but the company failed to provide clear guidance or any flexibility. Instead of offering real support or accountability, they simply referred me to policies and avoided taking responsibility.I do not recommend this company due to their poor communication, lack of understanding, and unwillingness to assist customers in a fair or timely manner. I will not be using their services again and will be leaving an honest review to warn others about my experience.— Lucy!!
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