Under no circumstances should you choose this service. They completely disregard customer safety and are willing to jeopardize children's lives. We arranged an airport transfer in a major city and were shocked to learn that our 18-month-old would have to sit on our laps for an hour-long taxi ride because they couldn't provide a suitable car seat. When we made the booking months in advance, we specifically requested a car seat, yet they informed us only 12 hours before the pickup that they couldn't supply one. They then falsely claimed we canceled the taxi, despite not offering a safe transport option for everyone. They refused to issue a refund, insisting we needed to give 24 hours' notice. Allowing an 18-month-old to travel on a lap for an hour is utterly unacceptable.
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