Our driver wasn’t there on arrival and we waited around 1 hour called all the telephone numbers provided without success so had to get another taxi which cost €110 then on the way our driver got in touch saying he was there waiting but obviously was late .
When contacting hoppa they say driver has provided sufficient evidence that he was there ? And are ignoring my attempts to resume this
Claim your business profile now and gain access to all features and respond to customer reviews.
'Hoppa compares 1,000s of transport providers from around the world to get you where you need to go. Whether at home or abroad, with choices of taxis, trains and airport transfers, we search and compare the best deals so you #arrivehappy every time.'
hoppa ask every client that book with them for a review - good or bad - all reviews are verified and therefore hoppa review score is accurate. hoppa do not just invite clients they know had a positive experience and neither give any rewards for leaving a review.
Our negative reviews get logged and investigated and our SLA is Maximum 14 days to resolution as hoppa requires feedback from the local supplier you booked with.
Need to log something further please copy and paste this link into your browser: https://talktous.hoppa.com/en/support/homeSee more
