Hopper misrepresents its services and despite no indication of currency (booking a Canadian hotel from Canada from agency headquartered in Montreal would normally be billed in Canadian dollars) THEY BILL IN US CURRENCY.Having a cancellation fee payable in USD is no indication of anything other than a cancellation fee, essentially indicating that within a few days of the reservation there is no refund.Contacting their poorly named "customer service" department is a major challenge and there is little or no replies to calls, emails or letters. Finally, if thinking of booking through this group, contact the end destination directly instead and you will save a lot of money and avoid hassles
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