Try at all costs to not use hopper comma I used them to book a round trip ticket and had problems when I was in ecuador so I could not reach them by phone K a I gatekeeper completely blocked me from getting any information at all.I had to book on another airline to come home.As an emergency, the a I gatekeeper said, want you and started using your ticket.That the airline would not make any adjustments, but I had already contacted copa.Airline and they said they would four hundred dollar fee, but they couldn't do anything because I had gone through hopper and hopper would have to authorize it with the airline. That's all that needed to be done when I got back to the states.I contacted hopper, and I was told I would have to submit an email to have anything addressed.I've used hopper before without any problem, but I never needed them like I needed to contact them, this time, customer service is really not good with them. This little exercise cost me an extra three hundred dollars, that I really didn't have.
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