Scammers, thieves, crooks. There’s no other way to slice it - Hopper is absolutely the worse business one could ever go through to make accommodations for anything! Good luck ever trying to retrieve your funds when you make a transaction and there is a cancellation. It seems part of their business model is to inundate their customers with the type of ambiguous rhetoric to suit their fraudulent agenda. DO NOT USE HOPPER! Fair warning
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