I set up a rental car through them. I saw the company could take debit card with Visa/MC logo. I paid for the car in full. Before my trip I wanted to make sure everything was in place, come to find out the company doesn't take bank debit, I don't use credit cards. I had to cancel and now they are saying I can't a refund even though it shows I can. I don't think I should be penalized for not being able to use a card that it showed i could. The whole this is a mess and I'm out a chunk of money! No one seems to want to make it right. Everyone is sorry for the confusion, quick to take my money which had been paid for weeks, but not only am I out the money I had to pay for a completely different car rental through a reputable company for the same price these jokers charged! I am beyond mad! Needless to say today is June 1st a little over a week later and still no resolve. After my own experience and reading reviews here, maybe they need a class action lawsuit against them.
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