First off, I see a value in Hopper as a reasearch tool. However, I would not recommend using them for booking anything as they are totally inflexible. My wife and I booked a flight with them. We discovered we needed to take a later flight on our return home. We even knew the later flight we wanted to take. It was also with the same airline and had available seats. Hopper refused to help. The later flight was to a layover destination, so we asked for them just to change that. They wouldn't, insisting we rebook then entire flight at around 2k! If we didn't like that, we were recommended to call the airline directly. We did, and they said we would be able to do this. However, because Hopper was holding our reservation, they were unable to help until Hopper released the reservation, which they won't do until 24 hrs. before the flight. So, in essence, we are now forced to gamble our our trip home, hoping for availability directly from the airline the day before we leave. This is going to make it difficult to enjoy our vacation worry free.Again, Hopper is a good resource for research. But I would highly recommend you DO NOT book through them. If you do, you risk being trapped.
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