I would give zero stars if I could. Do not use this company at all.This was my first time using Hopper. I bought tickets from Buenos Aires to Rosario for December 14th. The airport in Rosario will be closed starting September 20th.I reached out to Hopper to let them know, and they told me I needed to contact the airline. I did, and the airline informed me that they had canceled my flight, so I no longer have a reservation with them.I called Hopper again, and they told me I needed to wait until September 20th. So I called today to check what’s going on, since my reservation still shows as active on their website—even though the airline canceled the flight a month ago.Hopper told me that refunds would begin on the 20th, but the agent said they didn’t see anything in the system. They told me to call the airline to change my flight to a different city. I explained that I couldn’t do that because my reservation was canceled by the airline, so I don’t have any flight or booking anymore.After receiving no help, I decided to file a fraud claim with my credit card company.
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