hopper.com

1.1
1.1 Based on 101 reviews

...

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Crystal Torres
0 stars if I could

0 stars if I could. Booked a reservation 6 months in advance and when I got to the hotel they told me hopper cancelled the reservation 3 separate times. I was never notified of this nor did I get a refund. Talked to customer service rep and they said they’d reinstate the reservation with the hotel. Received new confirmation number saying it was done and still no reservation. Had to contact hopper CS AGAIN which was also a pain just to get someone on the phone. DO NOT BOOK THROUGH HERE IF YOU CAN HELP IT. So not worth it. We’ve been waiting an hour just to get this sorted out and it still isn’t. This is the last thing you want to have to deal with on vacation.

1
Date of experience: Sep 01, 2025

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