Order parts for a HX X9 Electric scooter , paid express postage ( £6.95 )for quicker service to get to me , as was not a cheap order.I could have paid less using DPD next day or even Royal Mail special delivery which is what I thought I was paying for ,as they did a cheaper postage Royal Mail £3.95 , but wanted it as it says Express , in my eyes that’s a quicker service and being dearer.Lame excuse blaming Royal Mail , no you sent it cheapest post trying to make more money , DREADFUL. As said parts will be returned and I’ll buy of EBay UK. Just wasted my time with this shop , I will update as more likely charge me return fee’s or the lame restocking fee . Would definitely USED a different shop if you are buying anything , now let’s wait for the lame excuses..Dreadful service Regards Simon Thompson>…………………^Update after there 1st comment, Fri 31st March 2022I said I was returning not you and will have a full refund ,how and why do shops always try to lie..As said dreadful service ,and you say not fair , you ripped me off on postage , then they offered a refund on postage only if I keep them , a company that makes you laugh ,, check other reviews.Just a warning to people you buy new parts , but they are removed from a scooter ,not in correct packaging, wrapped in foam …they should come in little boxes .
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Specialists in the new and growing area of micromobility, electric bike, e-scooters spares & accessories
