I found it nearly impossible to figure out how to ‘pay later’. After three hours and three emails, I finally learned I had to use a completely different app to pay. I was informed I had until midnight to pay, but when I tried to enter the date and time, I was told it couldn’t be backdated. I ended up paying for two hours on a future date, only to be told it wouldn’t be accepted as payment, leaving me facing a penalty notice. This has cost me not only money but also my trust, and I see I’m not the only one experiencing this flawed system.
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