horizonsmusic.co.uk

3
3 Based on 121 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Chloe Jackson
Shocking Customer Service

I placed an order in January, I was told it was a pre order and the stock would be available in March, by August I still hadn’t received anything after regularly chasing. They wouldn’t give me my money back, and told me my only option was to receive a store credit. I questioned why as I hadn’t received anything and they kept saying it was their refund policy. But I had never even received an order in the first place!! The customer service was extremely rude. Would not use again.

1
Date of experience: Oct 01, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More