I ordered a vinyl as a Christmas gift that was hard to find elsewhere. It seemed like the company had it in stock, and with a 48-hour Royal Mail delivery, I expected it to arrive quickly. However, it turned out the item wasn't in stock, but they made an effort to source it and I eventually received the vinyl. Their email communication was also excellent. The only downside was the delay in sourcing, which wasn’t clearly communicated at the time of order. I missed the gift deadline, but the recipient was so delighted to receive the record that it ultimately didn’t matter. So, I’m giving four stars for their effort and deducting one for the lack of initial transparency. My advice is to reach out to them via email if you're pressed for time, but definitely consider them for items that are hard to find.
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