OVER 130 DAYS AND STILL WAITING. I was initially given incorrect information about returning two faulty items under warranty. After an apology and return arrangement, which took a long time, I was told one was fixed and the other was waiting for parts. After multiple follow-ups, I was told the fixed one would be sent, but it hasn’t arrived. I’ve spent a significant amount with this company over the years, and I’ve completely lost faith in them.
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As the UK's leading model railway brand, Hornby have been running for over 100 years.
Since 1920 Hornby have been the brand leader in 00 Gauge model railway design, and now also produce TT:120 scale and ‘Playtrains’ children’s range.
Whether you're a seasoned model maker, returning to the hobby, or just beginning your journey, Hornby have a great range of train sets, trains, coaches and wagons, accessories and more, there's always something for you at Hornby.
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