Steer clear of Horow as a company. I purchased this toilet six months ago, and it has NEVER flushed correctly, from day one. I've reached out to the company numerous times, and they have been nonresponsive. It was installed correctly by a professional, licensed Plumber. I have other "smart toilets" in several other bathrooms in my home, and it's only this Horow toilet that has never worked correctly. It is absolutely NOT worth the outrageous price tag. I will gladly update this review, if this company ever decides to reach out to make things right. I would look elsewhere (Toto, Kohler, or even BioBidet) for companies who are far more reputable, and who stand behind their product. We're blessed to have a lot of bathrooms in our home, because if we had to rely upon this terrible "smart toilet", it would be a very bad thing...for our entire family. My wife has already warned me to never bring anything from this company into our home...ever again! If I could give this company minus five stars, I certainly would. The minimum one star that Trust Pilot requires is far too high for Horow to receive!
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