Medical Emergency meant i could not go on the weekend away. Contacted Hoseason's to explain but as it was too close to the travel dates they said that I could cancel and loose 95% of my money or I could move it to another weekend within 10 weeks BUT I have to pay the difference on the lodge prices. Which was Double the original price i paid. There was no form of empathy from the teams i spoke to. i understand policies and practices but Feels like they care more about the money than the people.
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