This outfit somehow gained access to my Airbnb/VRBO account without my proper consent. Once in, they:Changed all my pricing without permission (making a mess of my carefully set rates). And costing me money.Blocked my ability to manage my own calendar or control my own bookings.Began messaging my guests directly, overriding the thoughtful communication I always provide.Booked dates that were already booked causing me to have to cancel and losing my SuperHost statusCost me a fortune — including one booking I had to cancel that alone cost me $700.Put my property on Instant book which I never do and booked dates that were no available.I contacted them multiple times in WRITING to tell them clearly: stop, I do not want your service. REMOVE YOURSELVES FROM MY ACCOUNT. They ignored me and continued interfering with my business. In the end, I had to go through Airbnb directly to get this dreadful company removed.Their pricing “strategy” is ridiculous, their service is chaotic, and their practices have destroyed my five consecutive years as a Superhost.This company is terrible, unethical, and absolutely not to be trusted. They clearly do not know what they are doing and do not care. If you value your guests, your income, and your reputation, avoid them at all costs.
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