They took my money and refused to give it back, even though I never received the service I paid for. Luckily, my Visa helped me get my money back they confirmed that they successfully withdrew it directly from the clinic but it took months of stress, documents, and endless emails.I will not give up on my rights, because what they did is unacceptable. The surgeon himself was probably the only professional person there, and that’s the only reason I’m giving 2 stars instead of 1 he placed the implants correctly. The rest all 0 stars.But everything else was a complete disaster! The staff had no idea what they were doing, the communication was terrible, and Emrah Kurt, the so-called “chief,” had absolutely no control over his team. They don’t even notice when their employees steal from patients, and they clearly don’t know how to place crowns properly.This place doesn’t act like a medical clinic it acts like a business run by people who only care about money. Never again.
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HOSPITADENT
WE LOVE TO MAKE YOU SMILE!
Hospitadent Dental Group, founded as a professional and visionary dental care and treatment center in 2006 by a team having 26 years of dentistry experience, is today, the largest and leading dental group providing service in 12 dental hospitals in Turkey and Europe. With its 200 dentists and its staff of 500 people who are experts in their fields, Hospitadent has provided healthier and more aesthetical smiles to more than 2 million patients in its clinics equipped with the latest and best technological apparatuses.
Besides the effort of increasing and developing the quality of service and staff, Hospitadent has always been in a continuing development for patient satisfaction and has achieved patient satisfaction rate of 95%. This rate has been determined through regular patient surveys performed by its internal professional patient satisfaction department with 15 people who call and touch every patient who visits Hospitadent and it is the result of the approach of feeling special and so, making every patient feel special.
This approach has been adopted by every Hospitadent member including the international department staff serving totally in 6 languages. Thanks to its own international patient representatives, Hospitadent has provided service to 200.000 foreign patients from all over the world. People with desire of a new smile has come to Hospitadent hospitals from France, Belgium, Germany, Holland, Canada, U.S.A, Switzerland, U.K., Azerbaijan, Iraq, Libya, Australia, Saudi Arabia, Qatar, Kuwait, etc.
Hospitadent became the first hospital in Turkey to win the Stevie Awards by receiving the "Most Innovative Customer Service Award of the Year" in 2018. As the biggest and largest dental group in Europe and is certificated by TEMOS. It is also one of several hospitals that use CEREC technic. Also last year, we became the first Dental Hospital to enter the Turquality brand program.
If you dream of a stunning smile, Hospitadent invites you to its hospitals in Istanbul, the city that connects 2 continents, to realize your dream at affordable prices and besides, to discover this unique city.
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