Review Time
I have been going here for my dental treatments for a long time. Dr. Omer is very experienced and always does a great job. The reception staff are also very friendly and helpful. I sincerely recommend this place to everyone.
Altı yıl boyunca Kayseri’deki bir diş hekimine sorunsuz bir şekilde gidiyorduk. Geçen yıl Alanya’daki Hospitadent’i denemeye karar verdik ve gerçekten memnun kaldık — ben temizlik ve kanal tedavisi yaptırdım, her şey sorunsuz geçti. Bu olumlu deneyime dayanarak, sekiz ay sonrasına, Ocak 2026’ya bir kontrol ve temizlik randevusu aldık.Randevudan önce WhatsApp üzerinden temizlik için bize 3.750 TL (74 EUR) fiyat verildi. Bu fiyatın yüksek olduğunu düşünmüştük, çünkü normalde kişi başı yaklaşık 30 EUR ödüyoruz, ancak yine de gitmeye karar verdik. Tam bir diş temizliği yapıldı ve hesap geldiğinde 110 EUR olduğunu gördük. Daha sonra kişi başı 90 EUR’a “indirim” yapabileceklerini söylediler, ancak bu yine de kabul edilemezdi — hem alışık olduğumuz fiyatın çok üzerindeydi hem de verilen tekliften daha yüksekti.Fiyat farkını sorduğumda, 74 EUR’luk fiyatın sadece üst dişlerin temizliği için geçerli olduğunu söylediler. Sadece üst dişlerini temizleten birini hiç duymadım.Memnun olmadığımızı ve bir daha gelmeyeceğimizi söyledim. Verdikleri tek cevap “Tamam” oldu. Ayrıca ismimi sistemlerinden silmeyi de reddettiler. Türk müşterilerin aynı fiyatı ödeyip ödemediğini sorduğumda “Evet” dediler. Bunun üzerine iki Türk arkadaşımız aynı kliniği aradı — ikisine de tam temizlik için kişi başı 2.000 TL fiyat verildi. Türkiye’de yaşıyoruz, yerliyiz ve diş hekimlerinin yabancılara ek %10 vergi yansıtmak zorunda olmadığını biliyoruz. Bu olaydan önce bu kliniği arkadaşlarımıza bile önermiştik.Bu kliniğe gitmeyi düşünüyorsanız çok dikkatli olun. Fiyatı mutlaka önceden teyit edin ve tam ağız için mi yoksa diş başına mı olduğunu sorun. Bizim deneyimimize göre yabancılardan faydalanıyorlar. Bu durumu Sağlık Bakanlığı’na ve turizm yetkililerine bildirmeyi düşünüyorum.We had been going to a dentist in Kayseri for six years without any issues. Last year, we decided to try Hospitadent in Alanya and were genuinely pleased — I had a cleaning and a root canal treatment, and everything went smoothly. Based on that positive experience, we booked a follow‑up check‑up and cleaning eight months later, in January 2026.Before the appointment, we were quoted 3,750 TL (74 EUR) via WhatsApp for a cleaning. We already felt this was high, since we normally pay around 30 EUR per person, but we went ahead. I received a full cleaning, and when the bill arrived, it was 110 EUR. They then offered a “discount” to 90 EUR per person, which I still found unacceptable — not only was it far above what we usually pay, it was even higher than the quote.When I questioned the difference, they claimed the 74 EUR quote was only for cleaning the top teeth. I don’t know anyone who gets only their top teeth cleaned.I told them we were unhappy and would not return. Their response was simply, “That’s okay.” They also refused to remove my name from their system. When I asked whether Turkish customers pay the same prices, they said yes. To check, two of our Turkish friends called the same clinic — both were quoted 2,000 TL per person for a full cleaning. We live in Turkey, we are locals, and we know that dentists do not have to charge the additional 10% tax to foreigners. We even recommended this clinic to friends before this happened.If you plan to visit this clinic, be very careful. Always confirm the price beforehand and ask whether it’s for the full mouth or per tooth. Based on our experience, they take advantage of foreigners. I am considering reporting this to the Ministry of Health and tourism.
Warning! They don’t have CAD und CAMI paid a deposit after they promised me that everything would be done with a 3D CAD/CAM scanner no rubber impressions, all digital. Once I arrived, I found out it was a complete lie. They don’t even have real CAD/CAM equipment for crowns as they claim on their website and in messages.When I confronted them, they suddenly changed everything and asked me to pay the full amount before even starting the real treatment. After I refused and caught them lying, they simply kept my deposit and told me, through their translator, that either I continue with them or I can forget my money.This is not a clinic it’s a trap for foreign patients. They promise European quality but deliver nothing close to it. Be carefulbefore trusting their advertising or fake smiles on Instagram. Once they get your money, they stop caring.
I started my implant treatment with Dr. Fethiye Çağlar Özşahin about a year ago. For years, I had been postponing it out of fear, as dental treatments always made me anxious. However, the moment I met her, I felt an immediate sense of trust, and the whole implant procedure turned out to be incredibly smooth and comfortable.From the moment I walked into the clinic, I was welcomed with warm smiles, and I was impressed by the professionalism and dedication of the doctors, surgeons, and the entire team.Although I live in the UK, I make sure to visit once or twice a year for my routine check-ups and dental cleaning. I’m truly grateful to have found such a reliable, caring, and highly professional clinic.
They took my money and refused to give it back, even though I never received the service I paid for. Luckily, my Visa helped me get my money back they confirmed that they successfully withdrew it directly from the clinic but it took months of stress, documents, and endless emails.I will not give up on my rights, because what they did is unacceptable. The surgeon himself was probably the only professional person there, and that’s the only reason I’m giving 2 stars instead of 1 he placed the implants correctly. The rest all 0 stars.But everything else was a complete disaster! The staff had no idea what they were doing, the communication was terrible, and Emrah Kurt, the so-called “chief,” had absolutely no control over his team. They don’t even notice when their employees steal from patients, and they clearly don’t know how to place crowns properly.This place doesn’t act like a medical clinic it acts like a business run by people who only care about money. Never again.
Terrible Experience - DO NOT RECOMMEND for US Patients at allHospitadent Istanbul = False promises, poor quality, and zero accountability.Avoid Hospitadent Istanbul if You're from the USAI am a US patient who made the huge mistake of getting dental implants at Hospitadent in Istanbul, Turkey. This has been an absolute nightmare experience that I deeply regret.The Problems:Despite promising a 5-year warranty on my prosthesis, they are now refusing to honor it and won't see me for follow-up careMade 5 trips back to Istanbul over 4 years for various dental issues - each time costing me thousands in travel expenses and time off workThey knew full well that no US dentist would touch work done abroad, essentially trapping me into their "care"Persistent problems with my implant that they refuse to properly addressTotal lack of accountability for their substandard workFinancial Nightmare: What seemed like a cost-effective solution became exponentially more expensive than US treatment when factoring in:Multiple round-trip flights to IstanbulHotel accommodations for each visitLost wages from time off workOngoing dental problems that remain unresolvedWarning to Fellow Americans: Do NOT fall for the "dental tourism" trap to Turkey. The initial savings are completely wiped out by the need for multiple return visits, and you'll be stuck with no local recourse when things go wrong. The quality of work is subpar, and their "warranties" are meaningless.Save yourself the money, time, and stress - get your dental work done in the United States where you have proper consumer protections and can actually hold providers accountable.
I’ve been a Hospitadent patient since 2019. Working and living in different countries, I can assure you that you will get an absolutely 7-star experience in this clinic. Profound innovative technical equipment and brilliant, precise work of the team make it a clinic of choice in the medical field worldwide. No Beverly Hills clinics may even match Hospitadent services. So, if you really want a Hollywood Smile with aesthetic dental veneers, do not hesitate to buy a ticket to Istanbul. My doctor throughout all the years - Dr. Esra Melike AKDOĞAN. She is not only the most profound dental professional with extraordinary medical skills, but also an exceptionally kind and caring person with a deep dedication to her patients. Her administrative team is very efficient and fluent in many languages. My coordination manager, Mirella, walked me through the whole process, from booking an appointment to managing the treatment schedule to following up on my well-being after the procedures seamlessly and in the best possible way. Mirella‘s professionalism sets the standard for excellence in administrative services. It really feels like a family here. Highly recommend.With kind regards,Yulia Petukhova-Schiff,Los Angeles USA
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HOSPITADENT
WE LOVE TO MAKE YOU SMILE!
Hospitadent Dental Group, founded as a professional and visionary dental care and treatment center in 2006 by a team having 26 years of dentistry experience, is today, the largest and leading dental group providing service in 12 dental hospitals in Turkey and Europe. With its 200 dentists and its staff of 500 people who are experts in their fields, Hospitadent has provided healthier and more aesthetical smiles to more than 2 million patients in its clinics equipped with the latest and best technological apparatuses.
Besides the effort of increasing and developing the quality of service and staff, Hospitadent has always been in a continuing development for patient satisfaction and has achieved patient satisfaction rate of 95%. This rate has been determined through regular patient surveys performed by its internal professional patient satisfaction department with 15 people who call and touch every patient who visits Hospitadent and it is the result of the approach of feeling special and so, making every patient feel special.
This approach has been adopted by every Hospitadent member including the international department staff serving totally in 6 languages. Thanks to its own international patient representatives, Hospitadent has provided service to 200.000 foreign patients from all over the world. People with desire of a new smile has come to Hospitadent hospitals from France, Belgium, Germany, Holland, Canada, U.S.A, Switzerland, U.K., Azerbaijan, Iraq, Libya, Australia, Saudi Arabia, Qatar, Kuwait, etc.
Hospitadent became the first hospital in Turkey to win the Stevie Awards by receiving the "Most Innovative Customer Service Award of the Year" in 2018. As the biggest and largest dental group in Europe and is certificated by TEMOS. It is also one of several hospitals that use CEREC technic. Also last year, we became the first Dental Hospital to enter the Turquality brand program.
If you dream of a stunning smile, Hospitadent invites you to its hospitals in Istanbul, the city that connects 2 continents, to realize your dream at affordable prices and besides, to discover this unique city.
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