Dishonest Support & Total Service Failure - Stay Away!
I am extremely disappointed with HostBlast. My website (refendel.com) and cPanel have been completely inaccessible for over 24 hours, causing significant financial loss to my business.
Despite clear evidence that the site is down globally (verified via Check-Host and multiple users in different countries), their support team is being blatantly dishonest. They keep sending me screenshots claiming the site is "fine" and refusing to investigate the server-side issues or the web server service failure.
Even with a VPN and different networks, the site remains unreachable (ERR_CONNECTION_TIMED_OUT). This is a clear failure of their infrastructure and a total lack of professional support.
Ticket ID: [#843257]
I have attached screenshots of the global downtime and the connection errors. I strongly advise everyone to avoid this provider if you care about your business uptime and honest communication.
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