I've been using HostHatch for 3 VPSs for about 6 months now. I've had nothing but a good experience with them so far. I've opened a few support tickets and they were all answered extremely fast. They were also the very first host that I got an email from about the vulnerability in the Debian 10 SolusVM template. I've got a lot of cheap VPSs at different hosts that I play with, but my serious "real" stuff I host on HostHatch because they've been so reliable and have had the best features and prices of any host I've used.
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