We are extremely disappointed with the repeated outbound email blocking issues on our WHM hosting environment.
This is not a one-time incident, it has happened multiple times despite opening support tickets and receiving assurances that the problem was permanently resolved. Each time, we are told it’s fixed, yet the same issue returns and disrupts live business operations.
Recent tickets raised include:
• Ticket ZOB-630-53344
• Ticket XID-207-57886
We manage several commercial websites that rely on transactional emails such as invoices, purchase confirmations, and automated notifications. When these emails are blocked without proper resolution, it directly affects our clients’ businesses, damages trust, and exposes us to serious operational consequences.
Instead of providing a lasting fix, we are repeatedly asked for temporary diagnostics while production systems continue to suffer. This pattern suggests a deeper infrastructure or filtering issue that has not been properly addressed.
For businesses depending on reliable email delivery, this level of recurring disruption is unacceptable. We hope the provider takes this seriously and implements a permanent solution rather than short-term patches.
We cannot recommend this hosting service to businesses that require a consistent and dependable email infrastructure.
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