I am writing this to express my utmost satisfaction with the technical support provided during the recent critical upgrade and optimization of our Moodle platform. This has been a long and complex process, running for almost a week, but the results have been exceptionally successful.
I would like to extend my sincere gratitude to the entire team involved in this case: Konstantin P., Kishore N., Viktor A., Georgi Baiganov, Made B., Amir A., Vincentius T., Khazari, Roni R., Karanfil Tonev, and Raqel S.
The team successfully tackled and resolved a wide range of high-level technical challenges, including:
A major Moodle core upgrade to version 5.1.3+.
Database Schema Alignment: Correcting complex inconsistencies within the database.
Environment & Server Optimization: Tuning PHP 8.2 settings, memory limits, and optimizing the Composer autoloader for production performance.
Plugin Restoration: Identifying and re-installing several critical "missing on disk" plugins (such as Tiles, Zoom, and Attendance) that were affecting course functionality.
System Tasks & Cron Job: Fixing 49 failing tasks and setting up an automated PHP CLI cron-job to ensure system stability.
Every member of the team demonstrated high professional standards, patience, and deep technical expertise. Thanks to their collaborative effort, our site at IEBH is now faster, more secure, and fully operational for our students.
I am very grateful for this outstanding level of support.
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