My experience with this service has been very disappointing due to inadequate customer support, unfulfilled commitments, and billing issues. The support team continuously makes empty promises. I was assured multiple times that the relevant department would contact me within 10–15 minutes, but no one ever followed up, even after several attempts on my part. This highlights a significant lack of accountability and professionalism. The billing and customer relations department is exceptionally poor. After I deleted my cPanel, the accounting was mishandled. Although my invoice was corrected last month after numerous follow-ups, this month the service generated an outdated invoice with an inflated and incorrect amount. I reached out to the customer relations department regarding this issue but received no response. I also noticed that incorrect higher amounts were deducted in previous years, which raises serious trust concerns. I have previously worked with several other providers, and in comparison, this service offers the least satisfactory support and billing experience. In the past, when the company operated under a different name, the service quality was significantly better. Due to false commitments, poor billing practices, and lack of communication, I cannot recommend this service.
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