Customer service was excellent! I worked particularly with Caleb P., whom truly listened, educated and provided the right level of detail to get me through the issue at hand. His follow up and attention to detail made all the difference towards resolution. Being in good hands is something that is hard to come by now a days. HMS has truly given me the customer service experience of a higher level of service. Great job!
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Have you ever worked with a company where after every interaction you just said, “Wow! They understand me. They treat me the way I treat my customers!"? Have you ever found a company that will do whatever it takes to help make your payment processing experience seamless and to make you happy? I know it sounds crazy - maybe a little unbelievable - but we are that company and want to earn your business.
Host Merchant Services was born of the idea that payment processing should be transparent, respectful, and affordable. Taking ethical business practices as our number one priority, we focus on premium service and support.
Our services are no-obligation, fair, and transparent. This is why 97% of our merchants choose to stay with us year after year. "We strive to be the last payment processor you'll ever want."See more