Review Time
Been messaging with them for months, which took a lot of time. Then after finally getting approved and signing the agreement I had to follow up multiple times for them to finally set us up with the processor. I had to email like 3 times. Only tp be told "Oh sorry, they weren't able to approve you" or smth like that. What a lack of professionalism and respect . Take your business elsewhere.
Customer service was excellent! I worked particularly with Caleb P., whom truly listened, educated and provided the right level of detail to get me through the issue at hand. His follow up and attention to detail made all the difference towards resolution. Being in good hands is something that is hard to come by now a days. HMS has truly given me the customer service experience of a higher level of service. Great job!
I've used HMS for my credit card and e-check processing for more than 10 years. I've so rarely needed to contact them about my account, because everything always just works. I sincerely appreciate not getting bombarded with meaningless email marketing and correspondence pushing for upgrades. They've made my life easy by being consistently "up". This is one of my few vendors I can rely on to automatically work for my business 24/7. Today was one of the very few times I've ever needed to communicate with the company, and associate Caleb was able to get me what I needed in a phone call lasting less than 10 minutes - what a time saver!
Claim your business profile now and gain access to all features and respond to customer reviews.
Have you ever worked with a company where after every interaction you just said, “Wow! They understand me. They treat me the way I treat my customers!"? Have you ever found a company that will do whatever it takes to help make your payment processing experience seamless and to make you happy? I know it sounds crazy - maybe a little unbelievable - but we are that company and want to earn your business.
Host Merchant Services was born of the idea that payment processing should be transparent, respectful, and affordable. Taking ethical business practices as our number one priority, we focus on premium service and support.
Our services are no-obligation, fair, and transparent. This is why 97% of our merchants choose to stay with us year after year. "We strive to be the last payment processor you'll ever want."See more
startuptandem.com
phidiaspropfirm.com
zensurance.com
thezincgroup.com
nexgenprotraderfunding.com
geminibusinessfunding.com
rivierafinance.com
advisor.com
ambershield.co.uk
lendah.com
