I stayed at this hotel recently, and my experience was marred by the receptionist's behavior. He left the reception unattended while guests waited, forcing me to check in via a self-service machine after a long wait. When I had an issue with my room placement, I waited again in line only to be dismissed until others were served. I lost over an hour due to this negligence. Even after extending my stay and paying for it, someone tried to enter my room while I was resting, despite the 'Do Not Disturb' sign being displayed. The receptionist provided contradictory explanations and was dismissive when I raised my concerns. I expected professionalism given the price I paid, but instead faced rudeness and a lack of respect.
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