I placed an order and paid an extra fee for delivery on a specific date, yet it has not arrived. This is unacceptable. The products are nice, but I consistently encounter issues with the chosen delivery service. Additionally, finding customer service has proven to be impossible, as my emails to the provided addresses were returned.
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.
