My order never arrived, but this was due to Amazon shipping.Amazon never reads their delivery instructions, but this is not the fault of Hotel Chocolat.When I contacted them they sorted out a refund and advised me to place future orders over the phone, which would let them send it through a different courier. They also replaced my voucher I used for this order.
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.