hotelchocolat.com

3.5
3.5 Based on 841 reviews

Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa....

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Visited the Skipton store for a hot…

Visited the Skipton store for a hot chocolate as a treat. There were several empty tables downstairs but all were dirty with used crockery on them. I was the only person in the queue so I asked the man if he could please wipe our table as there was a drink spilled on it. He told me that it wasn’t yet time to clear the tables and why didn’t I just sit upstairs. How did he know we were physically able to go up the stairs ? The 2 girls behind the counter were shocked and embarrassed by his attitude towards me. If my drinks had not already been made I would have left. What should have been a treat was just an uncomfortable experience. We were glad to leave and won’t be back.

1
Date of experience: Oct 25, 2025

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Business Details

  • Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.

  • email help@hotelchocolat.com
  • call 03444932323
  • language https://www.hotelchocolat.com

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