Outstanding customer service. A present sent to my daughter went missing when left on her doorstep. Hotel C responded promptly to my concerns and sent out a replacement. I have given only 4 stars because delivery seems to be a problem on lots of reviews. Maybe Hotel C should look for another courier? Otherwise, all great and fantastic chocolate.
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.
