hotelchocolat.com

3.5
3.5 Based on 841 reviews

Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa....

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Maria Hayter
Amazon delivery problems

The product as usual was excellent. As with many other reviewers, the problem is with the Amazon delivery service. A previous order was left on doorstep in rain, despite me being home (they didn't ring bell) and despite me having a parcel box a few steps away. This latest order, Amazon sent me several emails over several days saying it was delayed, wouldn't be delivered on the correct anniversary day, when in actual fact it was delivered on right day. So I had a lot of stress for nothing. This has happened before with Amazon delivery. I will be considering other chocolate companies in future just because of Amazon delivery.

4
Date of experience: Sep 17, 2025

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Business Details

  • Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.

  • email help@hotelchocolat.com
  • call 03444932323
  • language https://www.hotelchocolat.com

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