Excellent customer service. I was in the Sunderland branch yesterday, wanting 2 childrens advent calendars urgently as they needed to go to Sweden next week. Although they were in stock, they were still in the store room, unopened. Alison, who was serving me went to the stock room and specially opened the box. Thank you so much.
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.
