The chocolate is great as always. The issue is the courier company, Amazon Shipping. I’m frankly surprised that a company proud of its ethical values choose to work with a company that is frankly the exact opposite. If I knew it would be sent via them I wouldn’t have ordered. Not only their ethos, but the delivery is bad too. They left my package on the doorstep in the rain, didn’t even attempt to knock on the door and the first I knew it had been delivered was an email from Hotel Chocolat. Terrible service and very disappointing, I will seriously think twice about ordering again.
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.
