I paid £85 for a box of chocolates to be delivered by specific and it has not been delivered and its impossible to track the package! Hotel Chocolat respond to my email to say thatI could track the package on Amazon, who in turn say they handed over to Royal Mail.Bottom line is the gift has not been delivered, I cannot trace via RM - keep getting a message to try again tomorrow and so it goes. Shocking service. HC said they would refund me £4 of extra amount they charged for deliver but to bad about the gift! No one can assist.
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.
