Unfortunately the gift I ordered to congratulate my granddaughter over her exams has been sent to my address rather than her address which I filled in on the website. I included a soecial sleeve, a gift card and paid for next day delivery so she got it as soon as possible. I am very disappointed in this outcome. When I contacted customer services this morning all they could do was suggest reordering and refusing delivery. I didn’t like this suggestion so accepted delivery and will get the gift to her myself. I have used this service before for other grandchildren successfully.
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.