hotelchocolat.com

3.5
3.5 Based on 841 reviews

Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa....

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Nigel Penn
This item wasn’t delivered correctly…

This item wasn’t delivered correctly but left in direct sunlight. The contents are totally soft and l ordered this in time for my wife’s birthday on the 23rd. The courier did not correctly deliver it just left in a back garden. All deliveries by the postman and other couriers are delivered to our front door. Our dog didn’t bark and it was sometime before l got an acknowledgment. Amazon recently pushed in our back garden gate the wrong way with force causing extensive damage to our garden and fencing. It is costing me £850 plus vat to replace. Now l know Hotel Chocolat use Amazon for deliveries l won’t be buying from them again.

1
Date of experience: Aug 14, 2025

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Business Details

  • Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.

  • email help@hotelchocolat.com
  • call 03444932323
  • language https://www.hotelchocolat.com

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