Had a problem with the website and eventually had to order goods direct from the company. The customer service operator was great and sorted everything out.Amazon then delivered the order to the wrong address. This spoilt the initial suprise and createdsome running around to retrieve the parcel from the address they had originally delivered the parcel to. Again Hotel Chocolat were very good and said if the parcel could not be found they would replace it.
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.
